Congratulations to Zach Crutcher, Technical Support Agent, on being Socket's You-Make-The-Difference Award Winner for February!

Originally from Moberly, Zach moved to Columbia two years ago after being accepted at Columbia College. Since it was only a few minutes away from his new school, Socket seemed like a good place to apply – and we’re glad he did!

"He's always willing to help, always has a plan, and is always taking the extra step to help customers," said a coworker who nominated him.

Almost everyone has experienced the dreaded WiFi “black hole” in the house, the place where you just can’t get a good signal. There are a few reasons why this happens, but luckily we have some recommendations to help.

First: The Why

Your home’s wireless Internet likely works via a wireless router, which uses your Internet connection to send data over the air waves. The air brings friction and interference that a hard-wired connection eliminates.

By now, the USB cable, in all its many variations, has become commonplace. You’d be hard-pressed to find a single electronic device in your house that doesn’t feature at least one port. However, finding the matching cable can be a pain – and if you find yourself fumbling through a nest of cords to find the one your smartphone plugs into, you’re not alone.

Last week, Apple created headlines when it announced that its new laptop would feature only one (yes, one) USB port, which would also double as the power input. However, Apple went a step further and bet all its chips on a new standard – the USB Type C.