In honor of World Backup Day, it’s a good time to double-check that all your important documents and files are saved and duplicated somewhere safe.

Congratulations to Zach Crutcher, Technical Support Agent, on being Socket's You-Make-The-Difference Award Winner for February!

Originally from Moberly, Zach moved to Columbia two years ago after being accepted at Columbia College. Since it was only a few minutes away from his new school, Socket seemed like a good place to apply – and we’re glad he did!

"He's always willing to help, always has a plan, and is always taking the extra step to help customers," said a coworker who nominated him.

Almost everyone has experienced the dreaded WiFi “black hole” in the house, the place where you just can’t get a good signal. There are a few reasons why this happens, but luckily we have some recommendations to help.

First: The Why

Your home’s wireless Internet likely works via a wireless router, which uses your Internet connection to send data over the air waves. The air brings friction and interference that a hard-wired connection eliminates.