For some of our customers, VoiP fraud protection is something they’ve never thought about. For others, it’s one of the reasons they made the switch to Socket in the first place.

In simple terms, VoiP fraud is an unauthorized user making calls from your phone system. It’s a simple trick that paves the way for a variety of scams; calling their own 900 numbers and racking up thousands in charges, for instance, or selling “cheap” (stolen) long distance minutes.

This spring, millions of Facebook users were notified that their personal data may have been leaked or otherwise misused. And while Cambridge Analytica was partly responsible, Facebook recently admitted that hundreds of other developers may have had inappropriate access to the info as well.

20 years ago, the hallmark of a business that had “made it” was the corporate phone system – a professional call routing solution with phone trees, customizable extensions and adaptable alerts and after-hours responses.