Jacob Campbell - Socket's You-Make-The-Difference Winner for January
Congratulations to Jacob Campbell, Technical Support Agent, on winning this month’s You-Make-The-Difference award!
Jacob has been a part of our residential tech support team for over a year. As a Tier II agent, he not only helps with troubleshooting customer issues, but also helps with training and supporting new agents that are just learning the ropes.
“Many of my coworkers agree; they wouldn't be growing or where they are today, if he hadn't been there helping with problems and solving issues,” said a coworker who nominated him for the award.
Jacob’s love of helping others doesn't stop at work; he and his girlfriend are currently providing a home for three rescue cats. They also continually foster other animals that are looking for homes.
"It's a great feeling to be nominated, let alone win, and to bring a little recognition to Residential Tech Support,” said Jacob.