Lifeline Terms & Conditions

Socket Fiber is an “Eligible Telecommunications Carrier” in the State of Missouri for its service area for universal service purposes.
Lifeline is a governmental assistance program that provides a monthly credit to a customer with either telephone, internet, or bundled internet and voice services.
Eligible households may apply the monthly Lifeline credit to either internet service or phone service but not both.
Lifeline is a non-transferable benefit meaning the subscriber may not transfer his or her benefit to any other person.
Lifeline is a federal benefit and willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program.
Only one Lifeline service is available per household. A household is any individual or group of individuals who live together at the same address and share income and expenses.
A household is not permitted to receive Lifeline benefits from multiple providers.
Violation of the one-per-household limitation constitutes a violation of the FCC rules and will result in the subscriber’s de-enrollment from the program.
When transferring Lifeline benefits from another service provider to Socket, a Transfer Consent must be completed.
The minimum service standards for mobile, voice, and broadband speed, as described in paragraph (b)(2)(i) of this section, is the level of service which an eligible telecommunications carrier must both advertise and provide to an end user.

Socket provides minutes of use for local service provided at no additional charge.
Access to emergency services provided by local government or other public safety organizations, such as 911 and enhanced 911, to the extent the local government in Socket Fiber’s service area has implemented 911 or enhanced 911 systems; and
Broadband Internet access service which includes the capability to send data to and receive data from the Internet, but excludes dial-up service.