Socket Responds to Customers in Aftermath of Tornado
May 23, 2019
(COLUMBIA, MO) – Following a tornado that touched down last night in Jefferson City, Mo., Socket is working hard to help customers.
Due to downed power lines and unsafe conditions, Socket is currently unable to physically reach locations. To help restore service, Socket is rerouting business phone lines to new locations, setting up temporary voicemails or websites for customers who need them, and suspending billing for those who will need to rebuild or repair.
“Our thoughts are with those businesses and customers in need after last night’s tornado,” said Carson Coffman, president and COO of Socket. “In the aftermath of a tornado, the last thing we want our customers to worry about is their service or billing. The benefit of being a local provider is that we can offer our customers immediate assistance, and we are happy to do all that we can to help restore service.”
For more information, customers should contact Socket's support team at 573-817-0000.
Founded in 1994, Socket is a Missouri-based telephone and internet service provider with the largest service area in the state. Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and internet service. It combines the highest quality customer service with in-depth technical knowledge. Socket’s customers enjoy simple billing and quick, friendly service. For additional information, visit www.socket.net.
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