Socket Honors Montgomery County Native
Socket, a Missouri-based telephone and Internet service provider, recently recognized Montgomery County native Demian Cook as the recipient of its monthly You-Make-the-Difference award. Each month, Socket employees nominate co-workers for the award and then vote on one winner who best reflects Socket's Core Values and Beliefs.
Cook started in Socket's Business Center in 2012, and now serves as a tier II analyst in the department. Her role involves helping business customers with service issues, as well as serving as a resource for her fellow agents.
"Demian is always willing to help out despite being as swamped with work as she is," said a co-worker who nominated her for the award. "She's a wonderful teacher, explaining things clearly, or in different ways, if it didn't make sense the first time."
Rasied in Montgomery County, Cook is a graduate of Wellsville-Middletown R-1. She originally served as a network analyst for the military before working as a preschool teacher and for the Head Start program. She then decided to return to the IT field, which led to her current role at Socket.
"Each day at Socket is a new challenge," said Cook. "Plus, everyone here is down to earth and focused on one thing - providing a great customer experience."
Founded in 1994, a Missouri-based telephone and Internet service provider with the largest service area in the state. Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. It combines the highest quality customer service with in-depth technical knowledge. Socket's network serves thousands of residents and businesses across Missouri, and its customers enjoy simple billing and quick, friendly service. For additional information, visit www.socket.net.