Socket Honors Montgomery County Native
Socket, a Missouri-based telephone and Internet service provider, recently recognized Montgomery County native Demian Cook as the recipient of its monthly You-Make-the-Difference award. Each month, Socket employees nominate co-workers for the award and then vote on one winner who best reflects Socket's Core Values and Beliefs.
Cook started in Socket's Business Center in 2012, and now serves as a tier II analyst in the department. Her role involves helping business customers with service issues, as well as serving as a resource for her fellow agents.
"Demian is always willing to help out despite being as swamped with work as she is," said a co-worker who nominated her for the award. "She's a wonderful teacher, explaining things clearly, or in different ways, if it didn't make sense the first time."
Rasied in Montgomery County, Cook is a graduate of Wellsville-Middletown R-1. She originally served as a network analyst for the military before working as a preschool teacher and for the Head Start program. She then decided to return to the IT field, which led to her current role at Socket.
"Each day at Socket is a new challenge," said Cook. "Plus, everyone here is down to earth and focused on one thing - providing a great customer experience."
Founded in 1994, a Missouri-based telephone and Internet service provider with the largest service area in the state. Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. It combines the highest quality customer service with in-depth technical knowledge. Socket's network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and its customers enjoy simple billing and quick, friendly service. For additional information, visit www.socket.net.