Socket Honors Kenoma Native
Socket, a Missouri-based telephone and Internet service provider, recently recognized Kenoma, MO native James Hicks as the recipient of its monthly You-Make-The-Difference award.
Each month, Socket employees nominate co-workers for the award and then vote on one winner who best reflects Socket's Core Values and Beliefs.
Hicks graduated from Lamar High School in 1999. He joined Socket in 2011 as a residential technical support agent, and was promoted to the business technical support team in 2013. In his current role, Hicks helps business customers with any service issues, as well as helping serve as a resource for his fellow agents.
"James is incredibly diligent and tenacious in his quests to resolve issues with positive outcomes," said a co-worker who nominated him for the award. "It leads to happy customers."
"It's an honor to even be nominated," said Hicks. "I'm glad my co-workers find me helpful."
Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state. Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. It combines the highest quality customer service with in-depth technical knowledge. Socket's network serves thousands of residents and businesses throughout MIssouri, and its customers enjoy simple billing and quick, friendly service. For additional information, visit www.socket.net.