Congratulations, John Martin, You Make the Difference!
Congratulations to John Martin, Technical Support Agent, on being named Socket's You-Make-the-Difference-Award winner for June!
John has been with Socket for just over two years and was described by a co-worker as "the rock of the residential tech team." He spends much of his day juggling requests and questions from customers, technicians, and his fellow tech support agents - and does it all while staying calm and collected.
"He's everything you could ask for in a tech," said a co-worker who nominated him. "There isn't much he doesn't know, and no problem that he wouldn't tackle head-on. He's got honest, straightforward answers plus great customer service."
In his free time, John enjoys spending time with his friends and family, as well as fixing up his recently purchased home, which he shares with his foster chihuahua Kali. He's also recently taken up woodworking and gardening (which may not be a coincidence!).
"I love all the friends I've made at Socket," said John. "These are people I've come to rely on, not just in the workplace, but also outside of it. Our entire team exceeds expectations."