Is VoIP Right for Your Business?
Learn whether new or traditional technology is a better fit.
Voice over Internet Protocol (VoIP) can help connect offices and reduce costs, but it’s not for every business. Take a look at these scenarios to determine when traditional phone service or VoIP might be a better fit.
VoIP might be better for businesses with:
Multiple locations. Businesses can utilize a single PBX or Virtual PBX with their wide area network (WAN) to route calls between extensions at different locations. Least-Cost-Routing can be used on a VoIP-enabled PBX to further decrease long-distance costs.
A need for productivity features. Businesses can take advantage of advanced features like follow-me, voicemail-to-e-mail and call queuing through SIP technology. This is possible via an overlay of a current PBX or a new Virtual PBX instance.
Traditional phone service might be better for businesses with:
Cable or DSL Internet connections. Businesses running their VoIP service over an Internet connection from a different provider may experience poor call quality or slow Internet speeds. If an upgrade isn’t an option, traditional phone service might be a better fit.
Large call centers. The bandwidth necessary to support a large amount of simultaneous calls is often more expensive than a traditional phone service option (such as a PRI), depending on availability to a specific business location.
Every business is unique. Let us make sure you have the service, price and support that’s right for your business. Get a free, no-obligation quote by calling 1-800-SOCKET-3