John McCrady - Socket's You-Make-The-Difference Award Winner for November!
Congratulations to John McCrady, Business Center Analyst, for being named the November recipient of Socket’s You-Make-The-Difference award!
After being encouraged to apply by several of his friends who already worked here, John started in residential tech support about three years ago. Since then, he's worked his way up to the business center, helping customers with their service issues and acting as a resource for his fellow agents.
"John is constantly going out of his way to make every customer feel special, and will work on any problem to completion," said a coworker who nominated him. "John is a great co-worker, a great employee, and a great person in general."
A native Columbia resident and a graduate of Rock Bridge, John is deeply knowledgable when it comes to cult 1980s action movies starring Kurt Russell. He is also, of course, a master at quickly solving customer issues, as his coworkers will attest.
"It's all in the reflexes," said John.
Thanks for all you do, John - you were born ready for this award. Congratulations!