Customer Service & Sales Representative:
Location: Columbia, MO
Hours: Full and Part-time positions available
Requirements: Only sales-motivated individuals who enjoy working towards achieving individual and team results need apply. All qualified candidates must have a high school diploma or equivalent, as well as great listening, organization, and communication skills.
- Fielding inbound sales inquiries, while maintaining as high a closing rate as possible.
- Scheduling or facilitate the delivery of any materials needed. (modem, new user packet, etc.)
- Responding to queries from current Socket customers regarding changes to their account.
- Assisting other departments when necessary with customer information to facilitate sales, support or other functions.
- Gathering and compiling needed and necessary customer/potential customer information to ensure customer and Socket satisfaction.
- Creating new customer accounts received
- Assisting with festivals and trade shows, by attending and staffing shows to provide answers for customer inquiries and generate leads and sales.
- Provide customers with basic trouble-shooting and technical assistance.
- Performing other duties as assigned.