Customer Service & Sales Representative:

Location: Columbia, MO

Hours: Full and Part-time positions available

Requirements: Only sales-motivated individuals who enjoy working towards achieving individual and team results need apply. All qualified candidates must have a high school diploma or equivalent, as well as great listening, organization, and communication skills.

Position Responsibilities:

  • Fielding inbound sales inquiries, while maintaining as high a closing rate as possible.
  • Scheduling or facilitate the delivery of any materials needed. (modem, new user packet, etc.)
  • Responding to queries from current Socket customers regarding changes to their account.
  • Assisting other departments when necessary with customer information to facilitate sales, support or other functions.
  • Gathering and compiling needed and necessary customer/potential customer information to ensure customer and Socket satisfaction.
  • Creating new customer accounts received
  • Assisting with festivals and trade shows, by attending and staffing shows to provide answers for customer inquiries and generate leads and sales.
  • Provide customers with basic trouble-shooting and technical assistance.
  • Performing other duties as assigned.
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