Dave has won this award at least seven times since he started as a technical support agent back in 1999, along with being named the 2007 Socketeer of the Year in his role as “IT & Facilities Manager.” Since then, he’s handled managing the NOC department, and now oversees the full breadth of Socket’s data and information systems, including programming. (Whew!)
This is Adam's second time winning the award (his first win was in July 2016). As a field tech, Adam ensures that new business customers get their equipment properly installed and running, as well as doing on-site troubleshooting.
This is Nathan's second time winning this award - his last win was back in 2013 as a Business Center Technician, shortly after his promotion from Residential Tech. Since then, he's rounded out his experience at Socket by spending some time in field services, before becoming one of our overnight provisioners.