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How they do it, and what you can do about it.

Businesses of all sizes are becoming increasingly frustrated with scammers who add suspicious services and charges to phone bills. It’s important for business owners to understand how these scams work, and how to resolve them.

In 2009, 2.6 million laptops were stolen worldwide according to Safeware Insurance Agency, a leading computer insurance company. Vacations and visiting loved ones is a fun way to spend the summer months, and taking a laptop computer along can be a great way to stay connected while you are away. However, traveling with electronics presents an increased risk of theft and damage.

How direct inward dialing simplifies communications.

Direct inward dialing numbers (DIDs) make it easier for your customers to reach the right person or department in your company, without expensive costs for extra phone lines. If your company has a PBX, put DIDs to use with these four options: