Congratulations to Allison Ferguson, Service Provisioner, on being named Socket’s You-Make-The-Difference Winner for February!
It was during a conversation with a professor that Allison first heard about Socket. She enjoyed technology and wanted to explore the field more, and the professor encouraged her to apply to Socket. She was hired as a residential technician in 2014 and is now a Service Provisioner. Allison says that essentially, this means she designs networks for businesses and then writes the code to implement them. It’s usually for data services, but it can include voice and TV as well.
One co-worker who nominated Allison said, “If there were an easy way to quantify money saved to Socket by finding and pointing out potential build issues early in the process, or frustration saved to customers by quick resolution of installation issues (often several at a time), Allison would win this award hands-down. It would be plenty for her to just be an experienced, diligent tech, but what really sets her apart is concern for each customer, a diligent work ethic, and a commitment to her team members to help them grow and one day, to become as good as she is. If that doesn't exemplify Socket values, I don't know what does!”
Outside of work, Allison enjoys playing various PC games with her friends or working on projects. She spends a lot of time on video game hardware and software from the late 80’s to early 90’s and likes to collect or find weird pieces. Her most recent pickup was a Vectrex, which is an old console but built in a special kind of monitor that has no pixels. It’s unlike any other old dying hardware and came with its own pile of issues to fix, but Allison says that is a great thing! You can also find her spending time with her dog named Rook, who is half German Shepard and half Husky. Despite that he doesn’t like to play much, he’s very loyal and is constantly by Allison’s side – until his arch nemesis the mailman comes along and disturbs him!
Allison says the best part of working at Socket is the people. “I've spent my entire adult life at Socket and I've made a lot of friends here. Some of my closest friends were people I met here all those years back. Imagining my life without Socket having been in it is a rather difficult thing to do. I appreciate all the cool people and experiences it has given me the chance to be a part of!"