What's on Your Fridge?
We're filling ours with nice emails from our customers.
They make for a nice little pick-me-up at lunchtime.
Like this one from Peter in Columbia, MO:
To say I am technically challenged puts it mildly. Mike patiently spent over an hour on the phone with me, first trying to analyze what had gone wrong, and then leading me through many steps and searches on my computer to eventually solve the problem. He was always calm, polite and reassuring (even when I wasn't at times). I just want to say thank you, Mike, for all the help and patience. (And the &%$#@ red light is finally off and the modem is online!)
And this one from David and Lorraine in Pleasant Hill, MO:
Bryan spent something in excess of two hours with us on the phone. It was frustrating to say the least--at least for him. We do thank you for the time spent, the resolution of the problem and the courteous manner in which all of this went down. This is the reason we have been with Socket as our ISP ever since we secured Internet service. We never have to talk with someone off-shore. Everyone is pleasant--even when things get a little "touchy." Thanks again.
Help us fill up our fridge! Send an email to email@example.com, or complete our customer survey at www.socket.net/survey.
We'll think of you and smile every time we go for the ketchup.