Culture Blog | Socket Telecom
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October 3-7 was Customer Service Appreciation Week, a time to recognize and thank employees dedicated to taking care of customers.

At Socket, we believe everyone here is involved in customer service--either directly or indirectly.

That's why we offered all our employees a yummy yogurt parfait as a surprise breakfast and a relaxing chair massage from Licensed Massage Therapist Elizabeth Bates.

We recently rounded up the Socket gang (along with friends and family) for an evening of big blinds, bluffing and blackjack.

Dozens of Socketeers joined our Texas Hold 'Em tournament, battling fiercely for the title of Socket Poker Champion.

In the end, Lonnie (one of our service delivery specialists) ousted account executive Dave Giles at the final table to claim the title.

We're filling ours with nice emails from our customers.

They make for a nice little pick-me-up at lunchtime.

Like this one from Peter in Columbia, MO:

To say I am technically challenged puts it mildly. Mike patiently spent over an hour on the phone with me, first trying to analyze what had gone wrong, and then leading me through many steps and searches on my computer to eventually solve the problem. He was always calm, polite and reassuring (even when I wasn't at times). I just want to say thank you, Mike, for all the help and patience. (And the &%$#@ red light is finally off and the modem is online!)

And this one from David and Lorraine in Pleasant Hill, MO: