Matt joined Socket's team over 13 years ago, and is the go-to authority on contracts, legalese, and third-party vendors. Whether it's setting up new colocations and fiber builds, or working out disagreements with Centurylink and AT&T, Kohly is responsible for making it happen.
As a part of our business field technician team, Jimmie handles dispatches and on-site troubleshooting for many of our business clients. He’s the face of Socket for new customers being installed for the first time, and is on the front lines when something needs to be fixed.
Jimmie is a Columbia native, a Hickman High School graduate, and holds an associate’s degree in culinary arts. This is his second time winning this award – he was also our honoree in April 2016, and has just celebrated his third anniversary here. Not a bad record!
Congratulations to John Martin, Technical Support Agent, on being named Socket's You-Make-the-Difference-Award winner for June!
John has been with Socket for just over two years and was described by a co-worker as "the rock of the residential tech team." He spends much of his day juggling requests and questions from customers, technicians, and his fellow tech support agents - and does it all while staying calm and collected.