For many rural residents, satellite Internet used to be the only alternative to dial-up. Customers would tolerate slow speeds and weather-related outages because they simply had no better option.

Jeff H. of Millersburg, MO was one of those customers. While his satellite Internet used to be sufficient for him, the satellite dish quit working one day.  A technician came out and fixed it right away.  "A day or two later I got a phone call," Jeff says. "I was told that I had to pay over $300 or pay a monthly service fee."  Jeff decided to do neither.

He is described as the “end all fixer of fixers” – April’s You-Make-The-Difference Award winner is Dave Sill!

Originally from Lexington, MO (like last month's winner!), Dave studied at Columbia College before starting at Socket, where he’s been for over 15 years.

“It would probably be quicker to list the roles I haven’t had with Socket,” said Dave. “Right now I’m the ‘Internal Network Operations Manager.’ Whatever that means.”

After the “Open Internet Order” was thrown out earlier this year, the FCC announced a new proposal for enforcing net neutrality. While it still maintains that ISPs cannot discriminate against content, they can “enter into individual negotiations with content providers” to prioritize service, so long as the ISP acts in a “commercially reasonable manner.”

In other words, if passed, an ISP could give preferential treatment to content from companies that agree to pay extra.