This is Rachael’s second time winning the award – the first time, she was our front desk receptionist, and the very first face customers saw when visiting. Since then, she’s joined our team of Business Center Coordinators, which helps handle our business customer accounts and takes care of any billing or support issues.

This spring, millions of Facebook users were notified that their personal data may have been leaked or otherwise misused. And while Cambridge Analytica was partly responsible, Facebook recently admitted that hundreds of other developers may have had inappropriate access to the info as well.

Danielle is our non-emergency (and let’s be honest, occasional emergency) dispatcher, making sure our agents and installers all end up where they need to be with enough time to actually get there. As she puts it, she spends most days playing Tetris – but with people and job requests instead of blocks.