Chelsea Jaggard, one of our Business Account Coordinators, was chosen as Socket's You-Make-the-Difference-Award winner for October. If you’ve ever been to our office in Columbia, you’ve probably met her – she’s the one right in front of the door.

“Chelsea manages to work the front desk, handle incoming inquiries for both business and residential accounts, and navigate all the front office traffic and keep on the phones,” said a coworker who nominated her. “She’s always willing to help out.”

When we started developing plans for our fiber network, there were a lot of options when choosing how to design it. In the end we chose to go with a GPON style network in order to provide the best service and reliability for the largest number of customers. What exactly is a GPON network though?

GPON stands for Gigabit Passive Optical Network. The key benefit of this style of network is the way it provides customers with service.  By utilizing passive splitters in the fiber distribution network, GPON networks become a point-to-multipoint access mechanism. Sounds high-tech, but what does that mean for you, the customer?

Sunday, November 11th was Veterans Day, and we’d like to thank all those who have served our country. In particular, we’d like to recognize the veterans who work here at Socket.

Thank you for your dedication, service and bravery. We are honored to count you as part of the Socket team!