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(c) 2011 Socket. All rights reserved.
Dear Techie: How do I buy and sell safely online?
Online sites like Craigslist and local Swap Shop pages on Facebook make it easier than ever for people to buy and sell stuff right in their own neighborhood.
Our own Socketeers have bought and sold all kinds of things online. Josh in business sales bought a bandsaw and sold a swimming pool. Stephanie in marketing sold her car. Justin in customer service buys and sells all kinds of drum gear for his band.
Unfortunately, buying or selling locally comes with risks. The vast majority of online shoppers have good intentions, but shoppers can be taken advantage of by people acting illegally. Online criminals could try to cause personal or financial harm to you or your family, or attempt to manipulate you into performing illegal activities.
We've come up with a list of safety precautions to follow when buying or selling online:
- Use a cell phone number. Unlike your home telephone number, it usually can't be traced back to a specific address.
- Meet up in public spots. Whether buying or selling, protect yourself by meeting at a local restaurant, gas station or busy parking lot. Let your friends and family know you're going or, better yet, take a friend along with you.
- Place large items outside the home. If it's not possible to meet up in a public place (for example, when selling large furniture), move items outside the house or into the garage. Avoid letting buyers into your home if possible.
- Be alert to money wiring scams. Particularly on Craigslist, be alert to sellers who request payment via money wiring, especially in amounts above the purchase price.
- Trust your instincts. Most importantly, end the transaction if a buyer or seller seems suspicious or not serious about the item.
Local online communities can be a great way to find deals or get some cash for unwanted things around the house. As long as users remain cautious and aware of potential risks when dealing online, the risk of being taken advantage of online decreases dramatically.
Travis Baugh
Socket Technical Support
support@socket.net
Have a question for Dear Techie? Send it to editor@socket.net.
Fairs, Festivals and Fundraisers
Socket continued a summer full of events with fairs, festivals, and fundraisers.
August
Early in the month, Socket employees held a bunch of fundraisers at the office to raise $271.72 for the 9th annual Back 2 School Bash in Hallsville. The event, sponsored by the Hallsville Inter-Church Council, provided school supplies free of charge to approximately 500 area children.
We were proud to sponsor Kid City Mid-Missouri on August 27 in Columbia. At Socket's Story Time Corner, kids and parents enjoyed live storytelling performances, as well as receiving activity booklets and balloons and learning about literacy and Internet safety.
Socketeers put some golf teams together and sponsored holes at the Family Health Center Golf Tournament and Rainbow House Golf Classic.
September
You can find us this month at the Jefferson City Connect to the Arts Festival September 8-10 and at the Susan G. Komen Race for the Cure in Columbia on September 18. We'll also be out tailgating and cheering on the Tigers at Mizzou football games!
Keep up with all our happenings and view more pictures of Socketeers in action at www.socket.net/community.
![]() Socketeers Ashley (left) and Tia (right) make smoothies to raise money for the Back 2 School Bash in Hallsville. |
Kids and parents listen to a story at Kid City Mid-Missouri. |
Socketeer Spotlight: Kevin Gandara, Customer Service & Sales Supervisor
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Kevin Gandara was chosen as Socket’s You-Make-the-Difference-Award winner for August. Kevin joined Socket's customer service and sales team last September and was recently promoted to supervise the department. He oversees day-to-day operations, as well as hiring and training new team members.
"Kevin has really stepped up in customer service & sales," said a co-worker who nominated him for the award. "He has not stopped striving for excellence."
Kevin is originally from New York City, but he’s been exploring Missouri since he moved to Columbia last year. He especially likes bike rides and trips to the St. Louis Zoo or local parks with his family.
When asked what he thought of winning the award, Kevin said, "It's great to know your peers appreciate the hard work, but it's very much a team effort. I wouldn't be successful without the support of my team and others within Socket."
Socket's You-Make-the-Difference Award is given monthly to the employee who best exemplifies Socket's Core Values and Beliefs. Recipients of the award are nominated and voted on by their peers. To view other winners, visit www.socket.net/ymtd.
Sites of the Month
Three great websites to check out in September:
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Kids Eat For (www.kidseatfor.com)
View a day-by-day calendar of the places kids can eat free or cheap at local restaurants. -
Delete Your Account (www.deleteyouraccount.com)
Check out this guide for handy links and instructions for deleting unused accounts on sites like Facebook, MySpace and Hotmail. -
72 Hours (www.72hours.org)
Visit this site for helpful checklists and preparation guides in case of an emergency. Make plans or assemble kits to have on hand in case disaster strikes.
Do you have a great website to share with others? Send it to editor@socket.net.
Contact Information, Comments and Suggestions
Our offices will be closed on Monday, September 5 for the Labor Day holiday.
Our call center will be open during regular hours (8:00 a.m. to 10:00 p.m.)
Contact us...
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Find us at:
2703 Clark Lane
Columbia, MO 65202500 Broadway, Suite B
Jefferson City, MO 651015301 Veterans Memorial Pkwy, Suite 103
St. Peters, MO 63376
- Call us at 1-800-SOCKET-3 (1-800-762-5383)
- E-mail your billing and account questions to office@socket.net
- E-mail your technical questions to support@socket.net
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Mail your bill to:
P.O. Box 7716
Columbia, MO 65205 - Make payments online at www.socket.net/myaccount
- Connect with us on Facebook at www.facebook.com/socketinmo
- Follow us on Twitter at www.twitter.com/socketinmo
We are listening...
- Fill out Socket's Customer Satisfaction Survey at www.socket.net/survey.
- Do you have suggestions about how we can improve your experience with Socket? E-mail us at openears@socket.net.
- Have you had an exceptional experience with a technical support or customer service agent, or with Socket in general? Tell us about it at kudos@socket.net.
- What do you think about The Socket Connection? E-mail us at editor@socket.net.
- Read why others enjoy being a Socket residential customer at www.socket.net/testimonials or a Socket business client at www.socket.net/clients.
Some Helpful Links...
- View Socket packages for the home (www.socket.net/home) or business (www.socket.net/business)
- Use Socket's Customer Home Page for news, weather, account tools and more at www.socket.net/customer
- For technical support tips and tricks, visit www.socket.net/support
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Disclaimer: This publication provides general information about the subject matter covered. Before acting on any information contained in this publication, please consult with one of Socket's technical or customer service representatives at 1-800-SOCKET-3 to determine its applicability to your particular situation.






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