Congratulations, Danielle - You Make the Difference!


Congratulations to Danielle G., Service Delivery Coordinator, on being named Socket's You-Make-The-Difference award winner for November!

Originally from New Jersey, Danielle moved to Missouri from the farm she lived on (yes, a farm in New Jersey...with horses, chickens, and peacocks!). She was looking for a change of scenery, so she packed up her belongings (and her chihuahua, Kalika) and came to Missouri on a whim. A friend who worked for Socket encouraged her to apply here.

"When she mentioned her job, it was never to complain about it," said Danielle. "She talked about how nice the people were and how well they worked together, even through difficult times."

After serving as a customer service/sales representative, and then a lead within that department, Danielle is now a dispatcher for our field services crew, scheduling appointments and maintaining order for our agents on the road.

"Every day, at least once, it seems we have an emergency dispatch of one sort or another and Danielle always seems to find a way to accommodate both [our field agents] and the customer," said a coworker who nominated her for the award. "She has saved our bacon plenty of times with last minute requests."

In her free time, Danielle is a sucker for some karaoke (have you heard her belt out Bobby McGee?). She also likes playing video games, perusing yard sales, having bonfires, doing some sassy cross-stitching, and playing pool (among other things).

"I'm thankful every day that I landed this awesome job with a great company and cool people," said Danielle. "I've made some great friends here, and I really can't ask for much more than that."

Congratulations, Danielle!

Fall 2016 Adopt-A-Spot Cleanup


Yesterday, 15 Socket volunteers cleaned up Clark Lane for our final Adopt-A-Spot cleanup before the winter season. The area outside our office is looking a lot cleaner now that it is free of trash and litter.

We collected a total of 25 bags of trash and one worn out tire from the roadside. Our community involvement would not be possible without our awesome employees so thank you to everyone who volunteered! We hope you enjoyed the free wings, beer and T-shirt for your participation!

If you want to learn more about Adopt-A-Spot check out their website or email them at Volunteer@CoMo.gov to get involved!

A few of our volunteers from Adopt-A-Spot cleanup

 

Socket Sponsors the Countdown to Kickoff!


Socket was a proud sponsor of the 2016 Countdown to Kickoff fundraiser that took place on August 24. The fundraiser benefited Big Brothers Big Sisters of Central Missouri. The evening was presented by Columbia Insurance Group and the University of Missouri Football Program and consisted of live and silent auctions, as well as remarks from Coach Barry Odom regarding the Tigers’ upcoming season.

As a sponsor for this year’s fundraiser, Socket was able to contribute to the proceeds raised for disadvantaged children in Mid-Missouri. Thanks to the silent and live auction as well as generous donations, a total of 110 children will be supported from an adult role model over the next year in the Big Brother Big Sister program.

Big Brothers Big Sisters of Central Missouri serves children of single parent families, children with an incarcerated parent, children of active and fallen military, children in longer term foster care, and those who are referred by school or other agency personnel. Over 500 children are served yearly in our community.

Socket is proud to contribute to enhancing the lives of our community’s youth. If you would like to learn more about Big Brothers Big Sisters of Central Missouri, visit www.bbbs.org to see how you can also make a difference!

Congratulations, Zaza Tugushi - You Make The Difference!



Congratulations to Zaza Tugushi, Service Delivery Manager, on winning the You-Make-The-Difference award for August!

Zaza joined the Socket team back in 2008, starting in customer service. From there, he moved to our business center as a service delivery coordinator, netting his first YMTD win back in October 2013. Today, he manages the entire service delivery team – and he’s still making the difference to his coworkers.

“Zaza more than exemplifies Socket’s core values and beliefs through his obvious dedication, professionalism, and clear-cut commitment to providing both the best possible service to Socket’s customers, and outstanding support of the staff he supervises,” said a coworker who nominated him. “It goes without saying that Zaza deserves this award.”

In his free time, Zaza enjoys working on various home improvement projects, as well as fixing cars and computers. However, he admits that most of his hobbies have been put on hold for the moment – he and his wife, Molly, stay busy taking care of their young son Lucca, as well as preparing for their second child, due this October!

“My favorite thing about working at Socket is definitely the people,” said Zaza. “Socketeers work together to make things happen for our customers. I like that even though we’ve become more structured and mature as we’ve grown, we’ve maintained the flexibility to go out of our way to help customers in need.”

Congratulations, Zaza!

Congratulations, Adam Buchmeier - You Make The Difference!


Adam Buchmeier, Field Services Technician with Socket

Congratulations to Adam Buchmeier, Field Services Technician, on being named Socket’s You-Make-The-Difference award winner for July!

Adam has a long history of working in telecom – in fact, he remembers working with Socket as a business customer back when we only offered dial-up! After hearing about Socket’s fiber expansion in Callaway County, Adam decided that Socket would be a good place to jump back into the industry, and he’s been with us ever since.

“Adam is awesome!” said a coworker who nominated him for the award. “He's always willing to lend a helping hand to anyone who needs it, coworker or customer.”

"He's a very respectful and knowledgeable man, and he trained me with confidence," said another.

When he’s not installing service for Socket’s new customers, Adam enjoys tinkering with lawnmowers, refurbishing old furniture, and spending time with his family, including his 13-year-old granddaughter. He also spoils his 16-year-old Labrador, Jude, the “smartest dog ever.”

“My favorite part of working at Socket is the customers, hands down,” said Adam. “I really enjoy going out there and making them happy.”

Congratulations, Adam!

Congratulations, Shay Wisham - You Make The Difference!


Shay Wisham with Socket

Congratulations to Shay Wisham, Socket’s You-Make-The-Difference award winner for June!

Shay has been with Socket for just a little over six months, but she’s already made a huge impression with her fellow Service Delivery Coordinators, as well as all those who depend on them to keep our projects moving and our new business customers happy.

“She’s been amazing to work with ever since I started,” said a coworker who nominated her. “She is on top of everything, even things that aren’t her responsibility. And she never shies away from helping new people, or veterans who need an extra hand.”

Shay is also able to bring an interesting perspective to her job. While her current role involves working with Socket’s business clients (often coordinating with their IT team), one of her past jobs was working for a business client of Socket’s – as part of their IT team.

In her free time, she enjoys relaxing, “which never happens.” With three boys, it’s no wonder. Her eldest is a football player at Central Methodist University, and Shay can count on one hand the number of games she’s missed over the last 14 years. Her weekends are spent with her wife trying new recipes, hitting the trails, spoiling their granddaughter, and volunteering at church, as well as helping her other two teenage boys with their projects and essays.

“My favorite part of working at Socket is the environment and people,” said Shay. “Starting a new job is scary - not so much because of the work, but because you want to be in a positive environment. When the workload does get hectic, my co-workers make it all worth doing.”

Congratulations, Shay!

Socket Sponsors the 2016 Fulton Street Fair!


Fulton celebrated their 13th Annual Street Fair, and Socket was a proud sponsor! We loved interacting with everyone, handing out balloons and passing out candy in the Grand Parade.

 
We were excited to talk with the Fulton residents about our expanding Fiber network and answer any questions they had concerning access to their area.
 

It was a perfect weekend for Fulton friends and families to get together and enjoy the music, food, and festivities! 

If you missed this year’s festival, get the next one on your calendar! Visit www.fultonstreetfair.com to learn more.

2016 Art in the Park Coloring Contest Winners


Columbia's Art in the Park festival was the first weekend in June at Stephens Lake Park, and Socket was happy to once again host the annual coloring contest! 
               
Kids designed their own stores for $50.00 gift cards to Tiger Bounce House and Lazer Lanes. There was a lot of imagination involved, based on this year's entries!
               
The pictures are now decorating our office walls, and our employees voted on their favorites:

               
                3-7 age group: Ally, age 7, “Rainbow Store”
                8-11 age group: Madison W., age 9, "Books of All Places"
 
Congratulations to the winners!

Congratulations, Dawn Cole - You Make The Difference!


Dawn with Socket

Congratulations to Dawn Cole, Technical Support Agent, on being named Socket’s You-Make-The-Difference winner for May!

Dawn joined Socket less than a year ago, but has already become a core member of the Tech Support team, known for her patient and friendly manner in dealing with any problems that come her way. In addition to helping out any of Socket’s customers that call in, she also helps with training new employees, and is about to bring her talents to our Business Center.

“Dawn's customer service ethic is amazing, and her ability to empathize with customers' issues is unmatched,” said a coworker who nominated her. “Whether the call is truly tech support related, or the caller just needs someone to talk to, she handles it in a dynamic and friendly manner.”

Dawn graduated with an Associate’s Degree in Applied Science last year, and spends much of her free time with her two children, who she says “keep me on my toes for sure!” She also enjoys watching sports, fishing, and cooking on the grill for her friends and family. In the small amounts of time she has between all of that, she also indulges in her passions for gardening and photography.

“My favorite part of working at Socket is the people I work with,” said Dawn. “Everyone’s so nice, and there’s so much knowledge to be shared that I literally learn things every day. It’s a great company to work for and with.”

Congratulations, Dawn!

Cherie Verslues, Socket's You-Make-The-Difference Winner for March!


Congratulations to Cherie Verslues, Accounts Payable Specialist, on being named Socket’s You-Make-The-Difference award winner for March!

As a member of the Accounting team, Cherie’s job is easy to describe – “I basically pay Socket’s bills.” But actually getting that done is another matter! Whether it’s tracking down payments, or making sure everyone has their paperwork filled out on time, Cherie frequently ends up having to hound people – and she manages to do it with charm and kindness.

“Cherie works with great integrity and is always respectful to everyone she communicates with,” said a coworker who nominated her for the award. “It is a pleasure to work with Cherie!”

“She’s so awesome! She does a wonderful job making sure all of our bills get paid and the money gets where it needs to go,” said another coworker.

Originally from Michigan, Cherie has spent much of her adult life in Missouri, and graduated from Columbia College with a degree in Business Administration. In her free time (which she says is limited these days!), she enjoys refinishing and upcycling furniture. But much of her spring and summer days are spent at the ball field, watching her youngest son play baseball for Battle High School.

“I’m happy that I get the opportunity to work with such good people,” said Cherie. “And I’m proud of the work that I do here at Socket.”

Congratulations, Cherie!

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Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.
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