Exceeding healthcare standards with cutting-edge technology.

Client

Family Health Center provides medical, mental and dental care to everyone, regardless of whether or not they have insurance. With locations in Columbia, Salisbury, and Marceline, Mo., facilities offer patients an alternative to costly emergency room visits.

Challenge

As a non-profit organization, Family Health Center has limited funds to meet expanding technological needs. However, connecting its multiple locations and upgrading to a stronger network quickly became a priority. An increase in the amount of records and images sent electronically left employees longing for faster upload and download speeds. The ability for the doctors to confer with each other via video conferencing also became a necessity. Furthermore, sorting through disjointed telecom services and multiple bills was taking its toll.

Solution

Socket connected Family Health Center’s five locations and 75 employees with a Wide Area Network and MPLS technology. The proposed solution even saved Family Health Center money on voice and data services while offering faster speeds, stronger connectivity and personal support. Socket also provided call failover for the organization’s 100 voice lines. This service ensures that in the event of inclement weather, a power outage or office move, all calls are forwarded to designated numbers.

Result

With Socket, Family Health Center’s locations are seamlessly integrated, enabling faster connection speeds and enhanced reliability. The organization also enjoys one point of contact for all its voice and data needs. Socket’s solution allowed Family Health Center to save time and money and better direct resources toward its patients.