Marcus French - Socket's You-Make-the-Difference Winner for November!

Marcus French was named Socket's You-Make-the-Difference-Award winner for November.
Marcus first applied to Socket in 2005, where he started as a tech support agent. He’s since worked his way up through the ranks (and picked up a few awards along the way, like his 2008 Socketeer of the Year trophy!).
Currently, Marcus is a Network Design Specialist, helping to coordinate fiber orders between our customers, techs, contractors and vendors. He also helps design networks and services to meet our customer’s needs.
“Marcus is full of useful information, and is willing to help others around him,” said a co-worker who nominated him for the award. “His knowledge on a multitude of positions and how they interact is stellar.”
In his spare time, Marcus indulges his more creative side with music production and animation work. He’s also a techie at heart – aside from tinkering with computers, Marcus is also a drone captain! His latest project involves working on a solar powered charging station for it between flights.
“I’m honored and amazed,” said Marcus. “I love being a Socketeer! I’d like to thank the Socket Family for everything WE do to ensure our customers receive the best service experience possible.”

Socket Visits The Fall 2015 Off-Campus Housing Fair!

Earlier this month, Socketeers visited Mizzou's Student Center as part of the Off-Campus Housing Fair!

In addition to handing out t-shirts, pens, candy, and raffling off a Chromebook, we also answered questions about Internet service and discussed things for first-time customers to look out for (like fine print and data caps).

Congratulations to our raffle winner, Caroline A., for winning our ASUS Chromebook!

We'll be back for the next Housing Fair in February - and we'll be sure to bring even more candy this time!

Theresa Oberle - Socket's You-Make-the-Difference Winner for October!


Congratulations to Theresa Oberle, Marketing Specialist, for being named the October recipient of Socket’s You-Make-The-Difference award!
Theresa first joined Socket as a marketing intern in June 2012. In July 2013, she returned to the company for a full-time position with Socket's marketing team. Since then, she's worn many hats - from coordinating Socket's appearances at local events, to managing our online reputation, as well as writing for our newsletter and blog. 
As one co-worker who nominated her for the award said, "Theresa has a genuine concern for Socket." Another said, "She never hesitates to lend a helping hand when she sees a need around Socket." 
In her free time, Theresa enjoys playing video games (one of her current favs is Undertale). She also makes sure her two bearded dragons are well-fed with plenty of bugs. 
"Socket is really awesome," says Theresa. "We get the freedom to try new things here and see what works. You don't get those opportunities at a lot of other places." 
Congratulations, Theresa!

"Fiber's On Fire" in 2015

According to a recent study released by the Fiber to the Home (FTTH) Council, in conjunction with research partner RVA, fiber deployments grew by 13% in the United States in 2015. Nearly 3 million homes were passed with fiber this year, bringing the total amount to around 26 million - and nearly 50% of those homes are now directly connected to that fiber network.
Customers with fiber to the home connections, at any speed, report 50% higher satisfaction than those on cable and DSL networks. It's just another reason we're focused on getting fiber access to as many places in mid-Missouri as possible.
Click here to read more about how fiber is changing the way we use the Internet.

How Fast Is Fiber?

When it comes to describing how fast Fiber is, it can be hard to visualize. So here's how Fiber speeds stack up, in terms of downloading some common types of files.
In short - fiber offers speeds that simply can't be matched by other Internet connections. It's the future standard, and a big reason for why we're rolling it out to as many homes and businesses in Missouri as possible.
Want a larger version? Click here to view the chart in a separate window.

Fall Adopt-A-Spot Cleanup 2015

Adopt-a-Spot Volunteers
Clark Lane always looks beautiful in fall colors. And now that we’ve done a little cleaning, it looks a whole lot better.
As part of the Adopt-a-Spot program, nearly a dozen Socketeers went out to pick up some of the wayside trash littering the areas between Paris Rd and the 63/70 interchange. All told, they brought back over 20 bags full of garbage!
The weather lately has been nearly perfect – and it’s important to collect as much trash as possible before nasty winter weather makes it difficult or unsafe. If you’re interested in getting involved, the City of Columbia has a variety of spots around town that could use some love. You can visit the city’s website for more information on the Adopt-a-Spot program, or email

John McCrady - Socket's You-Make-the-Difference Winner for September!


Congratulations to John McCrady, Business Center Analyst, for being named the September recipient of Socket’s You-Make-The-Difference award!
This is John’s second time winning the award, and in less than a year, no less – his last win was in November 2014. His fellow (and new) techs still have plenty of reasons to nominate him.
“John is so understanding – I know that as a new employee, he was very helpful in training me on how to troubleshoot, as well as [being knowledgeable about] networking in general,” said a coworker who nominated him for the award. “He always has a great attitude towards customers and employees.”
In his free time, John enjoys science fiction novels, sculpture, painting, and John Carpenter films (which are often, but not always, Kurt Russell films as well). He is also the owner of Tom Selleck (his cat).
“You can’t beat the people you meet working at Socket,” said John. “Even when they leave and you see them outside of work – you still end up talking about the things you did here. The connections you fixed, the characters you talk to on the phone. It’s an experience.”
Congratulations, John!

Socket Attends the 2015 Millersburg Celebration!

The Millersburg Celebration and parade were held last weekend, and Socket was more than happy to be a part of it again.
The weather was perfect, and the sky was particularly gorgeous that afternoon - we couldn't help but take some photos! It made an ideallic backdrop for the parade, which started at the Millersburg Christian Church and wound its way down to the Lions Club. At the end, a delicious potluck lunch was waiting for everyone, along with games and music.
We're incredibly grateful to the community for inviting us back year after year - and we plan to be a part of the community for years to come.

Susan Stephenson - Socket's You-Make-the-Difference Winner for August!

Congratulations to Susan Stephenson, Service Delivery Coordinator, on winning the You-Make-The-Difference Award for August!
Susan joined the Socket team in early 2014, and has been a valuable member of the business center ever since. Her typical day can include anything from building hosted phone systems, coordinating schedules, assisting with dispatches, pulling equipment, or, really, “whatever needs attention from a Service Delivery Coordinator.” And that can be a pretty exhaustive list.
“Susan gets things done, and has a positive attitude along the way,” said a co-worker who nominated her. “We should all try to mirror [her] professionalism. She takes the Core Values and Beliefs to a higher level.”
In her spare time, Susan enjoys swimming with her family. Her husband, Migueal, and 6-year-old daughter, Merindy, also love swimming; “My daughter thinks belly flops are the best thing since sliced bread!” Susan also loves playing cards, and “jammin’ to some awesome music with friends and family.”
Luckily for her, she's never short of family to jam with - with two brothers, a sister, three nieces, two nephews and a niece on the way, family functions certainly aren't boring!

“Thank you to all who voted for me!” said Susan. Congratulations!

Socket Visits the OSP Expo in Denver, CO

Four of our team members traveled out to Denver this week for the OSP Expo. They’ll be meeting with other information and communications technology vendors, as well as learning about the latest developments and best practices in the telecom industry.
Over 70 providers, from more than 30 countries, are expected to have representatives in attendance at the expo this year. It’s a great opportunity to learn about some of the challenges facing telecom providers internationally, as well as unique perspectives from other regional ISPs similar to Socket.
As we continue to expand our fiber network, it's crucial for our team members to continue learning about the field and all the latest developments. They plan to attend training sessions on testing fiber, network design and regulatory issues. 
We can't wait to hear what they've learned! More importantly, we can't wait to put that information to use in the coming months to help grow our network across mid-Missouri. 


Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.

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