Clean up your new computer

Last week, we mentioned that our techs were helping a lot of folks connect their new gadgets to the Internet.
 
But maybe you were one of the really lucky ones that got a brand new computer over the holidays. If so, you might be dealing with trial software (also known as demoware).
 
These third-party software applications help subsidize costs for manufacturers, resulting in a lower price for your computer. Common trial-version programs on new PCs include Microsoft Office, McAfee Antivirus and Norton Internet Security.
 
Some of these programs can be helpful, but others are rarely or never used. They consume memory and slow down your machine. And sometimes, anti-virus programs can conflict with one another and cause all sorts of problems.
 
One good way to clean up unwanted software on your new machine is to use a tool called PC Decrapifier (www.pcdecrapifier.com). While the name may sound a bit crude, many experts find it to be effective and simple to use. You can select exactly which programs to keep and which to remove, then delete PC Decrapifier from your computer so it is good as new. 
 
You can also manually uninstall programs through the Control Panel. Just be careful, though - some unfamiliar programs can actually be vital to your computer and deleting them will cause problems. Research programs and what they do before removing them from your machine.
 
Once you clean up your new computer, you'll likely find it will run much more smoothly.
 
Your desktop will be all nice and clean, too. And who doesn't like that?
 

Call us. Soon. Please.

Socket Techs assembled another paper clip man over the holidays.Sometimes things get a little slow here at Socket Technical Support. Especially during the holidays.
 
You might recall the same thing happening a few months ago on a warm, sunny weekend.
 
Our techs took the opportunity to tap into their creativity a bit further, creating a companion (or enemy?) for our friendly little mascot.
 
Meanwhile, no one around here can find their staple removers.
 
In any event, if you are having problems with your phone or Internet, please call us at 1-800-762-5383. We've got plenty of local techs ready to help you seven-days-a-week.
 

 

How to connect your new gadgets to the Internet

Thanks to Santa, you might be playing with a new gadget this week. Perhaps a Kindle, iPhone or Roku? Or maybe an Xbox or Wii?
 
If so, chances are you’re going to want to hook it up to the Internet. And it’s easier than you might think.
 
Our local tech support folks have been getting calls about it all week. These guys love gadgets, so they also love helping people get them online so they don’t just sit in the box!
 
Plus, we’re offering some great holiday specials with a wireless router built right in, for all your multiple-computer-connecting, gadget-hook-upping needs.
 
Just give us a call at 1-800-762-5383 to set up your new gadget on Socket’s network. 
 
And don’t forget: the more devices you have online at a time, the slower your Internet will be. If you’ll be using multiple devices often, ask about upgrading your speed to make sure all of them run smoothly.  
 
Enjoy your new toys!
 

3 energy-saving myths

As the temperature drops and the heating bill soars it is time to start evaluating your energy consumption to help save money on your energy bills.

Here are a few myth-busters you can use to save energy all year round while sitting right there at your computer – at home or at work.


Myth #1 – It is a waste of time to change all my computer settings to save energy. It is only going to save me a few pennies anyway. I should focus on other major appliances.

It is true other appliances use more energy and may be a better focus for energy savings, but you can save up to $75 per computer (sometimes even more) according to Energy Star.


Myth #2 – I should use a screensaver to save energy when I'm going to be away from my computer for a while.

Nowadays, most screensavers actually use more energy than other settings. Most computers now come with a monitor-dimming option or sleep mode that can save more energy and should be used if you will be away from your computer for at least 15 minutes.

To adjust the energy setting on a windows computer you simply navigate to the start menu and search “powercfg". From there you can change your energy plan settings.


Myth #3 – I should leave my computer on because every time I turn my computer on there is a power surge that uses more electricity.

While there is a power surge when a computer boots up, it is so miniscule that it actually shouldn't affect your energy bill. In this case, it is more about personal preference to use a sleep setting vs. turning the computer off.


BONUS TIP: Are you gifting a computer this holiday season? Consider a laptop. Laptops often suit the average person’s needs and consume about half the energy of most desktop computers.

More Coffee, Please!

Coffee intake around the office has been up for the past few weeks.Socket's new email servers
 
A few Socketeers have been pulling overnight shifts in order to move thousands of Socket email accounts to shiny, brand new equipment.
 
We're all getting more email nowadays. And as the number of messages sent over Socket's network has increased, so had the load on our old servers.
 
In order to keep things running smoothly--and to plan for future growth--new servers were purchased, offering faster processing and more storage capacity.
 
In fact, the storage capacity of the new equipment is 17.5 times greater than our old servers!
 
The equipment upgrade will also pave the way for a new-and-improved version of Socket Webmail. The new site will feature the ability to store messages in folders, create an address book and manage spam email directly from your inbox, rather than a separate site.
 
So our mail administrators have been moving accounts during the overnight hours. They wrapped up the last ones early this morning.
 
But don't worry. They'll recover with lots of rest over the weekend. Our coffee supply? That may take awhile.

National Recycling Week - Don't forget the e-waste!

How many old or unused electronics do you have sitting around the house? Not sure what to do with your outdated computer or cell phone?

This week is National Recycling Week and the world has been said to toss over 20 million metric tons of electronics a year (that’s like over 45,500 fully loaded 747s), according to Well Home. The rapid growth in our landfills means it is more important than ever to dispose of e-waste properly.
 
Ready to get rid of that old computer sitting in your basement?
When you are recycling your computer it is important to make sure that your personal data is removed from your hard drive. In some cases the organization offering e-waste recycling can do this for you and provide you with a certified document verifying the information removal.  You do not want to simply move your sensitive data to the recycle bin icon on your computer, as that does not permanently delete  the files from your hard drive.
 
 
Check out the other computer items you can recycle.

  • Ink and toner cartridges
  • Compact and floppy disks
  • Computer monitors and CPUs
  • Keyboards and mice
  • Laptops

Now your computer is ready to be recycled. Don’t stop there.
 
These electronics can also be recycled.

  • MP3 Players
  • Cellular phones and other telephones
  • Cassette and video tapes
  • Video gaming consoles
  • Batteries
  • Compact fluorescent light bulbs
  • Office machines (Fax, scanners, copiers, printers)
  • TVs
  • DVD players
  • VCRs
  • Audio and video cables
  • Stereos
  • Alarm Clocks

Check with your local recycling center or city offices to find out where you can recycle these old items.

What is done with your recycled e-waste?
 
Your electronics can be used to recover parts and materials used to create new or refurbished products. A few of the natural resources found in e-waste are aluminum, plastics, copper and other metals. Providing these items to a recycling facility will help keep the landfills from piling up.

3 Handy Privacy Options on Facebook

 
So you’d like to have more control over who can see your information on Facebook? Check out these three handy tools to help control what people see on your Facebook profile.
 
1. Preview your public profile.
So all your friends can see that your favorite singer is George Strait and you get a kick out of the sneezing baby panda video...but who else knows what is on your profile?
 
Use this easy preview your profile tool to see what your profile looks like to the public. 
 
You can even see how it looks to your Facebook friends by typing their name in the box at the top of the page. 
 
 
2. Control the settings for each of your individual posts.
Everyone on Facebook can set his or her own default privacy settings. But what if you want the public to see the sneezing panda video you post?
 
Control the privacy of each post using the drop down menu to the left of the post button in your status update. 

Facebook privacy settings for individual posts
The posts default to the most recent privacy setting you selected. So don't forget to change the setting back on your next post. 
 
 
3. Review friends' posts that tag you before they appear on your profile.
Your friend wants to tag you in their status update about the fun camping trip you are taking together, but you don’t want it to show up on your profile. With these controls you can enable the option of reviewing tags before they appear on your wall.
 
Go to privacy settings where you can edit your tag settings by selecting the option next to "How tags work". That will give you the option to enable the profile review.
 
Facebook privacy tag approval
 
Bonus Tip: Facebook is ever-evolving and changes privacy options frequently. Stay up-to-date with the latest security settings by liking Facebook’s Security Page.
 
 

How to Create Superhero-Strong Passwords

Usernames and passwords are abundant nowadays, allowing us to access customized information and easily manage our accounts online.
 
However, it can be difficult to come up with login information that is both secure and easy to remember.
 
Doing so is crucial, though, to avoid becoming a victim to cyber criminals, who use sophisticated programs to crack passwords and steal your personal information.
 
So if you're using a password like "123456" or "letmein" it's time to take a few minutes and beef up your password strength.
 
Luckily, we're here to help with a few simple tips.
 

  • Get creative. Words from the dictionary or common abbreviations aren't going to cut it. Start mixing together letters, numbers and special symbols in a combination only you know. Try substituting special characters for letters, such as $ for S, 3 for E, etc. 
  • Don't get personal. Avoid using your name, birthdate, driver's license number or other personal information in your passwords. These could potentially be deciphered by hackers.
  • Make it long. Passwords should be at least eight characters. Fourteen is even better. String a short phrase or sentence together, take out the spaces and add or substitute some numbers and special characters.
  • Don't reuse it. If one of your accounts gets hacked, don't let them all become vulnerable. It's best to create slightly different passwords for each of the sites you visit.
  • Check security. Use a tool like Microsoft's Password Checker to find out how strong your new passwords really are.

 
Remember that a password is ultimately all that stands between your private information and a cyber-thief. Take the time to increase that protection now, or risk dealing with even bigger hassles down the road.
 
 

70 degrees and sunny

Apparently our techs got a little bored over the weekend.Socket Techs assembled a paper clip man over the weekend.
 
When we came in the door on Monday morning, this little guy was sitting on the shelf to greet us in all his clippy, staple-remover glory.
 
Hopefully everyone was outside enjoying the nice Missouri fall weather. Or maybe everything was just running so smoothly that we weren't needed.
 
In any event, if you are having problems with your phone or Internet, please call us at 1-800-762-5383. We've got plenty of local techs ready to help you seven-days-a-week.
 
Our supply of paper clips may depend on it.
 
 
 

Fighting the Flu with...the Internet?

Fall is here. Lovely things will soon be floating through the air. Beautifully colored leaves. The scent of pumpkin pie. The flu virus.
 
Ewwwww. We hate the flu. Don't you? As fun as it is to watch Seinfeld reruns while wrapped up in 14 layers of clothes and blankets, we'd rather spend our days here at Socket.
 
So we unleash the power of our favorite secret weapon. The Internet. 
 
The Web is a great resource for educating and protecting yourself so you can steer clear of the flu. There are all kinds of informative websites and resources available to keep you healthy, so take advantage of them!
 
For starters, check out the websites of local pharmacies to find out where and when you can get a flu shot. Many pharmacies accept walk-in requests for the vaccine, but others conduct clinics on specific dates.
 
If you forget your flu shot (or if you're one of those stubborn people who think they don't need one), you should be aware of flu symptoms. Read up on WebMD or Flu Facts so you'll be able to identify possible flu symptoms and distinguish them from the common cold or other viruses.
 
The Web can also provide a quick refresher course on flu prevention tips. Check out this list from the Centers for Disease Control and Prevention as a good overview of the basics.
 
And if the unthinkable happens and you do get the flu, understand the limitations of the Web. Even though a wealth of health information is available online, there is no substitute for a personal relationship with your doctor.
 
Use websites to evaluate minor symptoms and educate yourself on some things you might want to discuss with your doctor. But don't diagnose yourself or evaluate serious symptoms with a computer.
 
Stay healthy this flu season!

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Socket is proud to be the largest local Internet provider and competitive local exchange carrier (CLEC) in Missouri.

Socket is a privately held company that provides business and residential customers a choice for telecommunications services. We combine the highest quality customer service with in-depth technical knowledge.
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