Customer Service Appreciation Week

Customer service appreciation week jimmy john's lunch at socket
Customer service appreciation week jimmy john's lunch at socket

October 1-5 is Customer Service Appreciation Week, a time to recognize and thank employees dedicated to taking care of customers.

Here at Socket, everyone is involved in making the customer experience exceptional. So to celebrate, we’ve been having some festivities around the office!

We started with a round of Hot Box Cookies for everyone at the Columbia office, and doughnuts for our Jefferson City counterparts. And we’ve just enjoyed a delicious catered lunch from Jimmy John’s! We’ll wrap up the week with an employee social… but don’t worry, we’re not starting until after hours.

We’ve also had drawings for various gift cards and other prizes throughout the week. Winners are chosen using a highly scientific process involving more than a hundred slips of paper in a large blue bowl. 

If you've had an above-and-beyond customer service experience with Socket, take a moment to tell us about it by emailing We'll pass along your thanks to the rep that took care of you, as well as their supervisor.

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Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.

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